Unified communications and VoIP monitoring can be difficult tasks, but Network General today released a tool to help provide insight into the two critical services.


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Instant messaging is a valuable business tool for some enterprises. For others, it’s a security risk. Either way, a recent Burton Group report suggests that all companies should have an IM usage policy, even if they haven’t deployed IM yet.


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VoIP and IP Telephony system vendors have been improving their security offerings, but are they good enough for your VoIP implementation? Learn about the various security solutions you can implement in your VoIP network to help protect you against attacks and security issues with this tip from Gary Audin.


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Unified communications, to be successful, requires enterprises to have a clear roadmap and to determine which vendor best suits their IP strategy.


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For one company, building a VoIP deployment from scratch meant years of planning, design and implementation before it achieved its goal of a centralized, global network.


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