This white paper explores how the introduction of an SOA can benefit the telecom industry and scenarios that can be benefited by the phased approach adoption of an SOA, including fraud management, customer management and service provisioning.
Published by: Torry Harris Business Solutions
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How can you keep customers loyal in today’s hyper-competitive environment? Some of the answers might surprise you. Visit the Cisco BizWiseTV Customer Care Desk and learn how you can revolutionize your customer service and leapfrog your competitors.
Published by: Cisco Systems, Inc.
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The future trend in access control is towards a universal model, one which inverts the network so that the protective perimeter is concentrated around application resources. This white paper provides you with the information you need to establish …
Published by: SonicWALL
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This report takes an in-depth look at the security threat the Russian Business Network (RBN) is to North American-based enterprise businesses. Learn more about their current infrastructure, its corruption, and the impact the RBN has on business today.
Published by: VeriSign, Inc
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This webcast highlights how pre-assessment and post-deployment visibility can help enterprises understand the impacts of VoIP and MPLS and how to deploy successfully.
Published by: Fluke Networks
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IM and presence have an important role to play in the enterprise, but they must be carefully managed if greatest value for the least risk is to be achieved.
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Telstra is now offering voicemail-to-text conversion with a new service from SpinVox.
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