To address the high costs of network operations and of deploying new centres, VAA decided to transition to a Voice over Internet Protocol (VoIP) infrastructure and upgrade its contact centre solutions to help manage its extensive growth.
Published by: Aspect Software, Inc

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Nanometrics' replaced a tunnel-based WAN optimization solution with Cisco WAAS for better VoIP quality and higher savings.
Published by: Cisco Systems, Inc.

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Upon installment of Silver Peak's global Management System (GMS), the firm detected a major problem with out-of-order packets in their carrier network, which was contributing to the firm's WAN performance problems.
Published by: Silver Peak

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