May
20

As Glidepath grew, its ERP system didn't keep pace and the system lacked important functionality like the ability to disclose manufacturing variances, and was no longer supported by the vendor.
Published by: Bowen & Groves

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May
20

Success Story: Communications - AT&T

Posted In: VoIP Carrier by The VoIP-Carrier-4U Blog

The company wanted to meet a goal of answering 92% of all customer calls before abandonment, without adding staff.
Published by: Genesys

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