September
6

This document discusses how a company can integrate Microsoft's Unified Communication (UC) services with their existing telephony system.
Published by: Dell, Inc.

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September
6

This white paper traces the evolution of e-transpromo, demonstrating its increasingly important role across new media.
Published by: Pitney Bowes Group 1 Software

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September
6

In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks.
Published by: Cisco Systems, Inc.

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September
6

This white paper is intended for executives who are seeking to understand why SIP is a must-have technology for the contact center today.
Published by: Genesys

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